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Official account balance information suddenly missing in Codex

Quick fix

Upgrade to the latest version, which reworked quota display in 4.0, and check again. If it is still missing, provide the version, login method, plan type…

Symptom

Section titled “Symptom”
Error output
上周还能看到官方的5小时限额和周限额，今天就看不到了
English translation

Last week I could still see the official 5-hour limit and weekly limit, but today they are gone.

Cause

Section titled “Cause”

These reports describe balance or usage information suddenly disappearing for Codex official accounts. Two macOS issues have the same content; a Windows user also reported that the card does not show usage, while the configuration usage-query subpage does.

The existing issues do not identify the specific mechanism causing the quota to disappear, nor do they confirm whether this affects free accounts. The maintainer said version 4.0 reworked quota and usage display, and that Codex official subscription quota and remaining reset count can be checked in the card and “Authorization Center.” The maintainer recommends re-testing on the latest version. Therefore, whether the issue still occurs in older versions needs to be confirmed by re-testing.

Fix

Section titled “Fix”

  1. Upgrade to the latest version and check the Codex official account quota display again. The maintainer said version 4.0 reworked quota and usage display; the latest version is available from the official Releases page: https://github.com/farion1231/cc-switch/releases/latest

  2. If it is still missing in the latest version, include the CC Switch version, login method (Codex CLI login or adding an account in Authorization Center), plan type, and logs in the issue for the maintainer to investigate.

Affected Versions

Section titled “Affected Versions”
ToolCodex
Version3.15.0 - 3.17.0（反馈出现的版本；维护者称 4.0 重做了显示，仍需复测确认）
PlatformsmacOSWindows

Source Issues

Section titled “Source Issues”

This page is distilled from 3 real issues

FAQ

Section titled “FAQ”
Does a free account fail to show usage because it has no subscription?
Someone raised this question in the issue, but no answer was confirmed.
What information should I provide if the official subscription quota is still missing in the latest version?
The maintainer recommends providing the CC Switch version, login method, plan type, and logs.
Section titled “Related problems”
Model list is empty; Codex cannot select the DeepSeek modelUpgrade to CC Switch 4.0 and reapply the DeepSeek preset; model list display in the Codex desktop app also depends on its version support.5 issues mergedinvalid_authentication_error Test Failure HTTP 401An unreplaced {{apiKey}} variable in the usage query script causes 401. Upgrade cc-switch to the latest version; temporarily enter the Key as a literal.3 issues mergedusage null - Claude Code Qwen DashScopeUpgrade to cc-switch v3.16.3+, which fixes null streaming usage on the OpenAI-compatible interface automatically.2 issues merged

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